Rewards Terms and Conditions

Woods Rewards Program

Terms and Conditions


The Woods Rewards Program is a rewards program operated by Woods Super Markets, Inc. (“Woods” or “we” or “us”). The Rewards Program lets you earn rewards by making qualifying purchases or redeeming offers and promotions at certain retail locations operated by Woods.  The Woods Rewards Card (the “Rewards Card”) is issued by Woods to you for you to link to your account in the Rewards Program (the “Rewards Account”). By purchasing, redeeming or attempting to redeem the Rewards Card or accessing your Rewards Account you agree to the following terms and conditions (the “Terms and Conditions”).

The Rewards Program may include a variety of reward and incentive programs, such as (i) points awarded for past purchases that may be used for discounted purchases in the future or to collect prizes, (ii) coupons that are automatically redeemed when you present your Rewards Card at the time of purchase, (iii) discounts for senior citizens or other specific groups of customers, (iv) points or rewards for referring third parties to specific offers from Woods, (v) employee discount programs, (vi) special offers provided by Woods vendors and other third parties to you, and (vii) special offers extended only to participants in the Rewards Program. Woods may add or remove any specific reward and incentive program from the Rewards Program without notice to you. Woods may terminate any incentive program, or portion thereof, and cancel all previously awarded points, rewards, offers, or incentives of any kind associated with that program, in its sole and absolute discretion, and without notice or reimbursement to you.


Woods reserves the right to exclude certain products and services from the Rewards Program. For example, Woods may exclude items such as tobacco, alcohol, lottery tickets or cards, cash back, gift cards, money orders, financial prepaid cards, fuels, fees, miscellaneous prepaid products, and taxes. Woods may alter its list of excluded items from time to time without notice to you.


You acknowledge that you do not own the Rewards Card or the Rewards Account. We are not responsible for a lost, damaged or stolen Rewards Card, and it will not be replaced; provided, however, that if you lose your Rewards Card we may provide a new card for you to link to your Rewards Account. The risk of loss for the Rewards Card passes to you when you accept the card in a store or when we put the Rewards Card in the mail for delivery to you.  You are liable for any transaction in which your Rewards Card is used to redeem points or rewards or to use special offers, even if you did not approve it, and you will not be refunded any rewards or any special offers on the Rewards Card that are used by someone else in possession of your Rewards Card. Similarly, it is your responsibility to maintain the secrecy and security of your Rewards Account, and if someone accesses it using your account information to redeem rewards or offers, you will not be refunded any such rewards or discounts.

A Rewards Card cannot be redeemed for cash or returned for a cash refund. Woods is not obligated to redeem any points, discounts, offers, or other incentives awarded to your Rewards Account or your Rewards Card for cash or any cash equivalent. None of the incentives awarded to your Rewards Account constitute your property or give you any rights against Woods for property or cash. A Rewards Card cannot be used to purchase gift cards. We will not give cash advances on a Rewards Card.

Redeemable rewards or offers assigned to your Rewards Account or your Rewards Card should be used within 12 months from the date of the award from Woods, unless an earlier expiration date is stated for the reward or offer. To the extent that the rewards include points or a dollar amount available for use to purchase items in a Woods store, a monthly maintenance fee of $2.00, or its equivalent in points, may, at the sole discretion of Woods, be charged against the outstanding balance on the Rewards Card, unless prohibited by applicable law.  The Rewards Card, the Rewards Account, and rewards or offers made as part of the Rewards Program may not be transferred by operation of law, such as by inheritance, in bankruptcy, or in connection with a divorce.

Woods is a Missouri corporation, and by using a Rewards Card or a Rewards Account you agree that the laws of the state of Missouri, without regard to principles of conflict of laws, will govern these Terms and Conditions and your use of the Rewards Card and the Rewards Account.

We reserve the right to close a Rewards Account or to refuse to honor or redeem a Rewards Card or any incentive granted to either of the foregoing, if we believe either was fraudulently or inappropriately obtained by you or fraudulently or inappropriately redeemed by you.

Except as expressly set forth herein, you may not sell, assign or transfer the Rewards Card, the Rewards Account, or any rewards or offers that you receive, or any of your rights or obligations under these Terms, whether by operation of law or otherwise. We may sell, transfer, or assign the Rewards Program, these Terms, or your Reward Account, in whole or in part, at any time, without notice to you. If we make such an assignment, the sole responsibility for the matters assigned, including any obligations to you, will lie with the party to which we make the assignment, and we will be released from any responsibilities or obligations.

We reserve the right to change these Terms and Conditions from time to time in our discretion and without providing notice. All Terms and Conditions are applicable to the extent permitted by law.  The Terms and Conditions will be made available via our website, and any change to the Terms and Conditions posted there will be deemed accepted by you upon your next use of a Reward Card or a Rewards Account. Such changes may affect rewards or discounts already received, including the opportunity to use such rewards or discounts. Modifications to these Terms are effective immediately when posted. If you do not agree to be bound by the modified Terms, your only recourse is to cancel your membership.

You hereby grant Woods the right to monitor your Rewards Account activity. We have the right to take any necessary legal action based on fraud, abuse, or suspicious activity in connection with your Rewards Account or any of your activities relating to Woods, and you agree to cooperate with any such action or investigation. If you are engaged in such activity, you may be liable for monetary losses, including litigation and/or arbitration costs and damages. This section shall survive the termination of your Rewards Account.


The Rewards Program is also subject to all of the other policies, terms, and conditions established by Woods, including the general Terms of Use, the Privacy Policy, and other policies established by Woods from time to time.


We reserve the right to terminate your Rewards Account at any time, or to modify or restrict your ability to use rewards or discounts, immediately and without notice. We may do so for any reason, or no reason at all, including, but not limited to: if you violate these Terms, if you do not earn or use any rewards for one or more years, if we determine that you are using your Rewards Account for resale purposes, or if you act in a manner that is inconsistent with applicable laws or regulations. If we terminate your Rewards Account, any rewards, discounts, or other offers in your Rewards Account will immediately be voided and cannot be used.


We may terminate or suspend the entire Rewards Program at any time, in our sole discretion.